PrintXpand Refund Policy
Last Updated: January 2025
Applies to all paid PrintXpand subscriptions.
1. Free POC
No payment required. Nothing to refund.
2. Cancellation
Cancel anytime. Access until end of billing period. No pro-rata refunds.
3. Refund Eligibility
- SLA breach: Credits or partial refund
- Billing errors: Full refund within 30 days
- First 30 days: Refund if specs not met
4. Non-Refundable
- On-Premise license after code delivery
- Custom dev hours rendered
- Setup/migration after commencement
5. How to Request
billing@printxpand.com. Processed promptly.